FAQs

1. What products do you offer at Decortia?
At Decortia, we specialize in a wide range of home decor products, including stylish furniture, elegant wall art, decorative accessories, and more. Our collection is designed to enhance the beauty and comfort of your home.

2. How can I place an order?
You can easily place an order through our website by selecting your desired items and following the checkout process. Simply add items to your cart, proceed to checkout, and enter your payment and shipping details.

3. What payment methods do you accept?
We accept various payment methods, including major credit cards, debit cards, and secure online payment options. All transactions are processed securely to ensure your information is protected.

4. How do I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on our website or through the courier's tracking system.

5. What is your return policy?
We offer a return policy for items that are unused and in their original condition. If you wish to return a product, please contact our customer support within [number of days] days of receiving your order. For more details, refer to our Return Policy page.

6. How can I contact customer support?
For any inquiries or assistance, please reach out to our customer support team at support@decortia.store. We are here to help and will respond to your queries as promptly as possible.

7. Do you offer international shipping?
Currently, we offer shipping within [list of countries or regions]. If you are located outside these areas and would like to inquire about shipping options, please contact our customer support team for more information.

8. Are your products eco-friendly?
We are committed to sustainability and strive to offer eco-friendly products wherever possible. Look for our eco-friendly labels and product descriptions for more details on our sustainable practices.

9. How can I stay updated on new products and promotions?
To stay informed about our latest products, promotions, and updates, subscribe to our newsletter or follow us on our social media channels.

10. Can I change or cancel my order after it has been placed?
Once an order is placed, it is processed quickly. If you need to make changes or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request if the order has not yet been shipped.

For any additional questions or concerns, feel free to reach out to us at support@decortia.store.