Shipping Policy

Thank you for shopping with Decortia! We are committed to delivering your home decor products with speed and care. Please review our shipping policy to understand how we process and ship your orders.

1. Order Processing

All orders are processed within 1-2 business days.
Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Rates & Delivery Times

We offer the following shipping options:

Standard Shipping: Delivery within 5-7 business days. Shipping rates are calculated at checkout based on your location.
Express Shipping: Delivery within 2-3 business days. Additional charges apply.

3. Shipping Confirmation & Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number.
You can track the progress of your shipment using the provided tracking link.

4. International Shipping

We currently offer international shipping to select countries.
Shipping costs and delivery times vary based on the destination. Additional customs fees may apply for international shipments.

5. Delays & Issues

While we strive to deliver your products within the specified time frame, unforeseen circumstances such as weather conditions or carrier delays may affect the delivery schedule.
If your order is delayed beyond the estimated delivery time, please contact us at support@decortia.store.

6. Lost or Damaged Shipments

If your order is lost or arrives damaged, please notify us within 7 days of delivery at support@decortia.store. We will work with you to resolve the issue.

If you have any further questions regarding our shipping policy, feel free to reach out to our support team at the email provided above.

Thank you for choosing Decortia!